Privacy Policy

Our website address is:

Revised: February 15, 2021
Georgian Bay Seeds Privacy Policy
At Georgian Bay Seeds, our customers are number one – always. That’s
why everything we do is focused on providing excellent customer service and delivering
low prices.
The information you share with Georgian Bay Seeds allows us to provide the products and services
you need and want while giving you the very best shopping experience.
It’s our promise to customers that we respect the trust you place in us and the privacy of
the information you share. Part of providing superior customer service includes making
sure that we’re building a relationship of trust with customers. Our way of doing that is to
let you know in a clear, prominent, and easily accessible way how we collect, use, share,
and above all protect your personal information.
Our Policy outlines:
 How and why we collect your personal information;
 How your personal information is used and protected;
 When and with whom we share your personal information; and
 What choices you can make about how we collect, use, and share your
personal information.
What does the Privacy Policy Include?
This policy covers customer information we collect in Canada at:

  • through our websites and
  • through our mobile application(s).
    What is Our Pledge of Accountability?
    Georgian Bay Seeds expects our associates and business partners to manage your personal
    information properly and maintain your trust. We have designated associates who are
    accountable for compliance with this privacy policy.
    What type of Information Do We Collect?
    We collect personal information about you to deliver the products and services you
    request, to promote products and services that we believe you will be interested in, and
    to help improve your shopping experience.
    We strive to limit the amount of personal information collected to support the intended
    purpose of the collection.
    Information You Give Us:
    We collect personal information from you in a variety of ways when you interact with
    Georgian Bay Seeds online. Some examples are when you:
     Create an account on one our website;
     Make an online purchase from us;
     Request customer service or contact us;
     Submit a Georgian Bay Seeds related story, testimonial, rating or review, or other user generated content that may be posted on the site;
     Participate in a contest, sweepstake, promotion, or survey; or
     Otherwise submit personal information to us along with any related content of
    the communication.
    Personal information is information that identifies, or could be reasonably associated with
    you. The personal information we collect may include contact and payment information
    like your name, email and physical addresses, phone numbers, and credit and debit card
    information (including credit card expiration date and CVV code), as well as information
    about the specific products and services that you purchase in our online store (including through our mobile app). When you ask us to ship an order, we may
    collect information you provide us such as the name, address, and phone number of
    recipients. For certain transactions, we may be required to collect information to comply
    with legal requirements, or may collect information for the purposes of detecting,
    preventing and suppressing fraud.
    Information from Other Sources
    We may receive personal information about you from other sources as well. Examples of
    these sources are entities that can help us correct or supplement our records, improve
    the quality or personalization of our service to you, and help prevent, detect or suppress
    Automated Information Collection
    ·We receive and store certain types of information when you interact with our websites,
    mobile apps, emails, and online advertising. Our purpose is to allow the websites and
    mobile apps to work correctly, to evaluate use of the website and mobile app, and to
    support website and mobile analytics and marketing campaigns. Some examples
    include: We may collect technical information such as your internet protocol address,
    device identifier (or UDID), type of device, your computer’s operating system
    and browser type, your internet protocol (IP) address, the date and time you
    accessed our service, the address of a referring website, if any, and the path
    you take through our web pages. If you make a purchase online, we may also
    use and share this information for the purposes of detecting and preventing
     We use both persistent and session “cookies” on our website to recognize you
    as you use or return to our sites. This is done so that we can provide a
    continuous and more personalized shopping experience for you. A cookie is a
    small text file that your browser may store when you view a web page or certain
    types of content-rich e-mails. Persistent cookies help us remember your
    information and settings for future visits to our website (such as your language
    preferences). Session cookies help us remember your information and settings
    during your current visit to our website (such as the items in your shopping cart)
    and will expire after you close your browser. To learn how to turn off cookies,
    see Your Choices section below.
     We may also use web beacons. Beacons allow us to know if a certain page was
    visited, an email was opened, or if ad banners on our website and other sites
    were effective.
    When you use our mobile app, we may also obtain your permission to collect additional
    personal information through the permissions process at the time you install the app. You
    can change your permissions at any time by following the instructions under Your
    Choices below.
    Interest-Based Advertising
    For information regarding our online interest-based advertising practices, see “About our
    Location Information
    When you install our mobile app, we may request your consent to collect location
    information. If you opt-in to location-based services, we may collect your location based
    on GPS data, unique identifier (UDID) or cell tower information. We use this information
    to provide you with relevant content and product availability information. To turn off
    location-based services, see Your Choices section below. Note that if you do not opt-in
    to or disable location-based services, you may not be able to use certain features on the
    Social Media
    We may offer you the opportunity to engage with our content on or through third-party
    social networking websites, plug-ins and applications. When you engage with our content
    this way, you may allow us to have access to certain information associated with your
    social media account, (e.g. name, username, e-mail address, photos) in accordance with
    your social media privacy settings to deliver the content or as part of the operation of the
    website, plug-in or application. We may use this information to confirm your identity and
    to personalize your experience on our website or mobile app and on the third-party social
    networking websites, plug-ins and applications.
    How Do We Use Your Information?
    Georgian Bay Seeds uses your information to offer and provide our products and services and to
    support our core business functions. These include order or service fulfillment and
    delivery, internal business processes, marketing (including relevant advertising),
    authentication, loss and fraud prevention, public safety and legal functions. Some
    examples include:
  • 4 –
     To fulfill your requests for products and services and communicate with you
    about those requests;
     To register and service your account;
     To administer surveys, sweepstakes, contests, and promotions;
     To provide customer service and alert you to product information, including
     To help us improve and customize our service offerings, websites, and
     To send you information about our products, services, and promotions; and
     To protect the security or integrity of our websites and our business.
    To accomplish these purposes, we may combine personal and other information we
    collect online or through our mobile app with offline information, including information
    from third parties.
    How Do We Share Your Personal Information Outside Georgian Bay Seeds?
    We disclose your personal information with your prior consent or under the following
    limited circumstances.
    Service Providers
    We may disclose or otherwise make available personal information about you to service
    providers that help with our business operations . Examples are webcast hosting providers, shipping and companies that help us improve our product and service offerings
    and our websites. Your personal information may be stored and processed by our
    service providers in the United States or other locations where the service providers or
    Georgian Bay Seeds and Georgian Bay Seeds affiliates maintain facilities. We require service providers to keep
    your information secure. In addition, service providers may not use or disclose personal
    information for any purpose other than providing the services on our behalf or our
    affiliates’ behalf or as otherwise required by applicable law.
    Legal Requirements and Protection of Our Company and Others
    We may disclose your information in other limited circumstances. These include
    situations when the sharing is necessary to protect the safety, property, or other rights of
    Georgian Bay Seeds, our customers, our associates, or any other person, or where otherwise
    required or permitted by applicable law. If you make a purchase online, we may
    disclose information to certain third parties, including payment card processors and
    issuers for the purposes of detecting and preventing fraud on Georgian Bay Seeds properties
    (including our websites) and the properties of other merchants. This information may
    include your name and contact information, shipping information, information collected
    from your computer or device such as an IP address or device ID, and information about
    your purchase. Georgian Bay Seeds may disclose your personal information to entities located
    outside of Canada in connection with any of the foregoing.
    Marketing Purposes
    From time to time with your consent, we may disclose information with carefully selected
    companies outside of our corporate family of companies who may offer you products and
    services of interest. You may opt in to this sharing under the Opt In section
    What Are Your Choices?
    Data Collection, Use, or Disclosure
    Georgian Bay Seeds collects, uses, or discloses your personal information consistent with this policy.
    The method of obtaining consent is appropriate for the type of personal information being
    collected, used, or disclosed
    Marketing Preferences
    We want to communicate with you in ways you want to hear from us. Examples are
    newsletters, special offers, relevant promotion of products and services that we believe
    you will be interested in, and new product announcements.
    When you make a purchase from or sign up to receive promotional and other
    e-mails from us, certain information is collected as described in “Information You Give
    Us”. We may use your contact information such as e-mail to provide you with
    promotional communications. You may choose to stop receiving these communications
    at any time by using the “unsubscribe” link located at the bottom of all promotional
    messages you receive from us, or by contacting us using the contact information listed
    You can provide us with your marketing preferences, or change your marketing
    preferences, by contacting us. Please see the Contact Us section in the website.
    If you contact us by email , please be sure to include your full name, the types of
    communications you would like to receive or not receive, and your related contact
    information. For instance, if you would like to opt out of mail, include your mailing
    address. Please allow sufficient time for your preferences to be processed. It may take
    up to 10 days to process your requests related to email and 4-6 weeks for other
    Please be aware that, even if you have opted out of receiving marketing communications
    from us, we may still contact you for transactional purposes. Some examples are
    contacts for customer service, product information, service or reminder notices, or
    recalls. We may also need to contact you with questions or information regarding your
    order, such as regarding order status, shipment, or refunds.
    Online Advertising, Mobile Apps and Cookies
    You may exercise choices related to our online operations. For instance, you can choose
    to browse our websites without accepting cookies. Please know that cookies allow us to
    recognize you from page to page, and they support your transactions with us. Without
    cookies enabled, you will still be able to browse our websites, but will not be able to
    complete a purchase or take advantage of certain website features.
    To learn more about cookies, including how to refuse cookies on your computer, go to your browser and check the help section and find cookies informatio.ies
    To learn more about opting out of online advertising, please tell us in the contact us section in our website.
    If you have downloaded our mobile app, you can change your permission settings at any
    time by going to your device settings. You can also stop all collection of data generated
    by the use of our mobile app by uninstalling the app.
    How Do You Access and Update Your Personal Information?
    Georgian Bay Seeds takes reasonable steps to keep your personal information accurate and
    complete. You can access or update your personal information, including contact or
    account information, in the following ways:
    If you have created an account at one of our websites, log into your account. Once you
    do, you will be able to enter and update your own contact information and payment
    information, as well as contact information for recipients you have designated (if
    Contact us at the email listed in the “Contact Us” section at the bottom
    of this policy. Please include your current contact information, the information you are
    interested in accessing, and your requested changes. We will provide you the personal
    information requested if reasonably available, unless it infringes on the privacy of other
    individuals and subject to reasonable limitations provided by law and internal procedures.
    Otherwise we will describe the types of information we typically collect. We will provide
    access and make changes you request, or will provide an explanation of what actions we
    will be able to take with regard to the request.
    If you need help accessing your information related to a service provided by a third party,
    we will assist you by referring you to the third party. Please contact us via the “Contact
    Us” section below.
    How Do We Secure Your Information?
    Securing your information is a company priority. Whether you are shopping online, or in
    our stores, we use reasonable security measures to protect the confidentiality of your
    personal information.
    Online Protections
    Your account information is protected by the password you use to access your online
    account. Please keep this password confidential. We also use a technology called
    Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your
    account information will be protected during transport across the internet.
    Hard Copy and Electronic Storage Protections
    Personal information that is maintained in our offices is subject to physical,
    administrative, and technical controls as well. Hard copies of sensitive personal
    information are maintained in locked locations or cabinets with similar restrictions for
    electronic storage. When dispose of, the information is shredded, destroyed, erased, or
    otherwise made unreadable.
    What Are Your Privacy Protections for Specific Types of
    Personal Information?
    How Does Georgian Bay Seeds Protect the Privacy of Children Online?
    We are committed to protecting children’s online privacy. Our website is a general
    audience website not geared towards children. In order to protect the privacy of children,
    Georgian Bay Seeds websites do not knowingly collect personal information from children under the
    age of 13 without prior parental consent. Please contact us via the “Contact Us” section
    of this policy if you believe we may have collected information from your child and we will
    work to delete it.
    Who Can I Contact at Georgian Bay Seeds About the Privacy Policy?
    Contact Customer Service for marketing preferences, product
    questions and general feedback/questions.
    Contacting the Privacy Office
    Please feel free to contact the privacy office with any questions or comments about this
    policy or about how your information is handled by email at
    or by mail to the Privacy Officer c/o Georgian Bay Seeds, 23 Shippigan Crescent,
    Toronto, Ontario M2J 2G1.
    How Will I Know if this Policy Changes?
    We will provide additional notice of significant updates. We will post the date our Policy
    was last updated at the top of the Privacy Policy. Please check our Privacy Policy
    periodically for changes.