Our website address is: https://www.georgianbayseeds.com
Revised: February 15, 2021
Georgian Bay Seeds Privacy Policy
At Georgian Bay Seeds, our customers are number one – always. That’s
why everything we do is focused on providing excellent customer service and delivering
low prices.
The information you share with Georgian Bay Seeds allows us to provide the products and services
you need and want while giving you the very best shopping experience.
It’s our promise to customers that we respect the trust you place in us and the privacy of
the information you share. Part of providing superior customer service includes making
sure that we’re building a relationship of trust with customers. Our way of doing that is to
let you know in a clear, prominent, and easily accessible way how we collect, use, share,
and above all protect your personal information.
Our Policy outlines:
How and why we collect your personal information;
How your personal information is used and protected;
When and with whom we share your personal information; and
What choices you can make about how we collect, use, and share your
personal information.
What does the Privacy Policy Include?
This policy covers customer information we collect in Canada at:
- through our websites www.georgianbayseeds.com and
- through our mobile application(s).
What is Our Pledge of Accountability?
Georgian Bay Seeds expects our associates and business partners to manage your personal
information properly and maintain your trust. We have designated associates who are
accountable for compliance with this privacy policy.
What type of Information Do We Collect?
We collect personal information about you to deliver the products and services you
request, to promote products and services that we believe you will be interested in, and
to help improve your shopping experience.
We strive to limit the amount of personal information collected to support the intended
purpose of the collection.
Information You Give Us:
We collect personal information from you in a variety of ways when you interact with
Georgian Bay Seeds online. Some examples are when you:
Create an account on one our website;
Make an online purchase from us;
Request customer service or contact us;
Submit a Georgian Bay Seeds related story, testimonial, rating or review, or other user generated content that may be posted on the site;
Participate in a contest, sweepstake, promotion, or survey; or
Otherwise submit personal information to us along with any related content of
the communication.
Personal information is information that identifies, or could be reasonably associated with
you. The personal information we collect may include contact and payment information
like your name, email and physical addresses, phone numbers, and credit and debit card
information (including credit card expiration date and CVV code), as well as information
about the specific products and services that you purchase in our online store (including through our mobile app). When you ask us to ship an order, we may
collect information you provide us such as the name, address, and phone number of
recipients. For certain transactions, we may be required to collect information to comply
with legal requirements, or may collect information for the purposes of detecting,
preventing and suppressing fraud.
Information from Other Sources
We may receive personal information about you from other sources as well. Examples of
these sources are entities that can help us correct or supplement our records, improve
the quality or personalization of our service to you, and help prevent, detect or suppress
fraud.
Automated Information Collection
·We receive and store certain types of information when you interact with our websites,
mobile apps, emails, and online advertising. Our purpose is to allow the websites and
mobile apps to work correctly, to evaluate use of the website and mobile app, and to
support website and mobile analytics and marketing campaigns. Some examples
include: We may collect technical information such as your internet protocol address,
device identifier (or UDID), type of device, your computer’s operating system
and browser type, your internet protocol (IP) address, the date and time you
accessed our service, the address of a referring website, if any, and the path
you take through our web pages. If you make a purchase online, we may also
use and share this information for the purposes of detecting and preventing
fraud.
We use both persistent and session “cookies” on our website to recognize you
as you use or return to our sites. This is done so that we can provide a
continuous and more personalized shopping experience for you. A cookie is a
small text file that your browser may store when you view a web page or certain
types of content-rich e-mails. Persistent cookies help us remember your
information and settings for future visits to our website (such as your language
preferences). Session cookies help us remember your information and settings
during your current visit to our website (such as the items in your shopping cart)
and will expire after you close your browser. To learn how to turn off cookies,
see Your Choices section below.
We may also use web beacons. Beacons allow us to know if a certain page was
visited, an email was opened, or if ad banners on our website and other sites
were effective.
When you use our mobile app, we may also obtain your permission to collect additional
personal information through the permissions process at the time you install the app. You
can change your permissions at any time by following the instructions under Your
Choices below.
Interest-Based Advertising
For information regarding our online interest-based advertising practices, see “About our
Ads”
Location Information
When you install our mobile app, we may request your consent to collect location
information. If you opt-in to location-based services, we may collect your location based
on GPS data, unique identifier (UDID) or cell tower information. We use this information
to provide you with relevant content and product availability information. To turn off
location-based services, see Your Choices section below. Note that if you do not opt-in
to or disable location-based services, you may not be able to use certain features on the
app.
Social Media
We may offer you the opportunity to engage with our content on or through third-party
social networking websites, plug-ins and applications. When you engage with our content
this way, you may allow us to have access to certain information associated with your
social media account, (e.g. name, username, e-mail address, photos) in accordance with
your social media privacy settings to deliver the content or as part of the operation of the
website, plug-in or application. We may use this information to confirm your identity and
to personalize your experience on our website or mobile app and on the third-party social
networking websites, plug-ins and applications.
How Do We Use Your Information?
Georgian Bay Seeds uses your information to offer and provide our products and services and to
support our core business functions. These include order or service fulfillment and
delivery, internal business processes, marketing (including relevant advertising),
authentication, loss and fraud prevention, public safety and legal functions. Some
examples include: - 4 –
To fulfill your requests for products and services and communicate with you
about those requests;
To register and service your account;
To administer surveys, sweepstakes, contests, and promotions;
To provide customer service and alert you to product information, including
recalls;
To help us improve and customize our service offerings, websites, and
advertising;
To send you information about our products, services, and promotions; and
To protect the security or integrity of our websites and our business.
To accomplish these purposes, we may combine personal and other information we
collect online or through our mobile app with offline information, including information
from third parties.
How Do We Share Your Personal Information Outside Georgian Bay Seeds?
We disclose your personal information with your prior consent or under the following
limited circumstances.
Service Providers
We may disclose or otherwise make available personal information about you to service
providers that help with our business operations . Examples are webcast hosting providers, shipping and companies that help us improve our product and service offerings
and our websites. Your personal information may be stored and processed by our
service providers in the United States or other locations where the service providers or
Georgian Bay Seeds and Georgian Bay Seeds affiliates maintain facilities. We require service providers to keep
your information secure. In addition, service providers may not use or disclose personal
information for any purpose other than providing the services on our behalf or our
affiliates’ behalf or as otherwise required by applicable law.
Legal Requirements and Protection of Our Company and Others
We may disclose your information in other limited circumstances. These include
situations when the sharing is necessary to protect the safety, property, or other rights of
Georgian Bay Seeds, our customers, our associates, or any other person, or where otherwise
required or permitted by applicable law. If you make a purchase online, we may
disclose information to certain third parties, including payment card processors and
issuers for the purposes of detecting and preventing fraud on Georgian Bay Seeds properties
(including our websites) and the properties of other merchants. This information may
include your name and contact information, shipping information, information collected
from your computer or device such as an IP address or device ID, and information about
your purchase. Georgian Bay Seeds may disclose your personal information to entities located
outside of Canada in connection with any of the foregoing.
Marketing Purposes
From time to time with your consent, we may disclose information with carefully selected
companies outside of our corporate family of companies who may offer you products and
services of interest. You may opt in to this sharing under the Opt In section
below.
What Are Your Choices?
Data Collection, Use, or Disclosure
Georgian Bay Seeds collects, uses, or discloses your personal information consistent with this policy.
The method of obtaining consent is appropriate for the type of personal information being
collected, used, or disclosed
Marketing Preferences
We want to communicate with you in ways you want to hear from us. Examples are
newsletters, special offers, relevant promotion of products and services that we believe
you will be interested in, and new product announcements.
When you make a purchase from georgianbayseeds.com or sign up to receive promotional and other
e-mails from us, certain information is collected as described in “Information You Give
Us”. We may use your contact information such as e-mail to provide you with
promotional communications. You may choose to stop receiving these communications
at any time by using the “unsubscribe” link located at the bottom of all promotional
messages you receive from us, or by contacting us using the contact information listed
below..
You can provide us with your marketing preferences, or change your marketing
preferences, by contacting us. Please see the Contact Us section in the website.
If you contact us by email , please be sure to include your full name, the types of
communications you would like to receive or not receive, and your related contact
information. For instance, if you would like to opt out of mail, include your mailing
address. Please allow sufficient time for your preferences to be processed. It may take
up to 10 days to process your requests related to email and 4-6 weeks for other
requests.
Please be aware that, even if you have opted out of receiving marketing communications
from us, we may still contact you for transactional purposes. Some examples are
contacts for customer service, product information, service or reminder notices, or
recalls. We may also need to contact you with questions or information regarding your
order, such as regarding order status, shipment, or refunds.
Online Advertising, Mobile Apps and Cookies
You may exercise choices related to our online operations. For instance, you can choose
to browse our websites without accepting cookies. Please know that cookies allow us to
recognize you from page to page, and they support your transactions with us. Without
cookies enabled, you will still be able to browse our websites, but will not be able to
complete a purchase or take advantage of certain website features.
To learn more about cookies, including how to refuse cookies on your computer, go to your browser and check the help section and find cookies informatio.ies
To learn more about opting out of online advertising, please tell us in the contact us section in our website.
If you have downloaded our mobile app, you can change your permission settings at any
time by going to your device settings. You can also stop all collection of data generated
by the use of our mobile app by uninstalling the app.
How Do You Access and Update Your Personal Information?
Georgian Bay Seeds takes reasonable steps to keep your personal information accurate and
complete. You can access or update your personal information, including contact or
account information, in the following ways:
If you have created an account at one of our websites, log into your account. Once you
do, you will be able to enter and update your own contact information and payment
information, as well as contact information for recipients you have designated (if
applicable).
Contact us at the email listed in the “Contact Us” section at the bottom
of this policy. Please include your current contact information, the information you are
interested in accessing, and your requested changes. We will provide you the personal
information requested if reasonably available, unless it infringes on the privacy of other
individuals and subject to reasonable limitations provided by law and internal procedures.
Otherwise we will describe the types of information we typically collect. We will provide
access and make changes you request, or will provide an explanation of what actions we
will be able to take with regard to the request.
If you need help accessing your information related to a service provided by a third party,
we will assist you by referring you to the third party. Please contact us via the “Contact
Us” section below.
How Do We Secure Your Information?
Securing your information is a company priority. Whether you are shopping online, or in
our stores, we use reasonable security measures to protect the confidentiality of your
personal information.
Online Protections
Your account information is protected by the password you use to access your online
account. Please keep this password confidential. We also use a technology called
Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your
account information will be protected during transport across the internet.
Hard Copy and Electronic Storage Protections
Personal information that is maintained in our offices is subject to physical,
administrative, and technical controls as well. Hard copies of sensitive personal
information are maintained in locked locations or cabinets with similar restrictions for
electronic storage. When dispose of, the information is shredded, destroyed, erased, or
otherwise made unreadable.
What Are Your Privacy Protections for Specific Types of
Personal Information?
How Does Georgian Bay Seeds Protect the Privacy of Children Online?
We are committed to protecting children’s online privacy. Our website is a general
audience website not geared towards children. In order to protect the privacy of children,
Georgian Bay Seeds websites do not knowingly collect personal information from children under the
age of 13 without prior parental consent. Please contact us via the “Contact Us” section
of this policy if you believe we may have collected information from your child and we will
work to delete it.
Who Can I Contact at Georgian Bay Seeds About the Privacy Policy?
Contact Customer Service for marketing preferences, product
questions and general feedback/questions.
Contacting the Privacy Office
Please feel free to contact the privacy office with any questions or comments about this
policy or about how your information is handled by email at contact@georgianbayseeds.com
or by mail to the Privacy Officer c/o Georgian Bay Seeds, 23 Shippigan Crescent,
Toronto, Ontario M2J 2G1.
How Will I Know if this Policy Changes?
We will provide additional notice of significant updates. We will post the date our Policy
was last updated at the top of the Privacy Policy. Please check our Privacy Policy
periodically for changes.